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STORE POLICY

Welcome to Ziyanyx, where we strive to provide an exceptional shopping experience for our customers. Below is our policy for our online t-shirt store:

 

1. Ordering and Payment:

  • Ordering Process: Orders can be placed directly through our website “www.ziyanyx.in”.  Simply browse our collection, select your desired items, and proceed to checkout.

  • Accepted Payment Methods: We accept payments via:

    • Credit and Debit Cards (Visa, MasterCard, American Express, RuPay, etc.)

    • UPI (Unified Payments Interface)

    • Netbanking (Online banking through major banks)

    • Payment Wallets (Paytm, PhonePe, amazon pay, PayPal, Google Pay, Apple Pay, etc.)  

  • Payment Security: Your payment information is securely processed through encrypted connections. We do not store or retain payment details after the transaction is complete.

 

2. Shipping and Delivery:

  • Processing Time: Orders are typically processed within 1-2 business days, excluding weekends and holidays.

  • Shipping Methods: We offer standard and expedited shipping options. Shipping rates are calculated based on the delivery location and chosen shipping method during checkout.

  • Shipping Restrictions: We currently do not ship to PO Boxes. Please provide a physical address for delivery.

  • International Shipping: We ship internationally, and shipping times may vary depending on the destination country.

 

3. Returns and Exchanges:

  • Return Policy: We do not accept returns or exchanges. All sales are final. Please review your order carefully before completing your purchase.

 

4. Customer Service:

  • Contact Us: If you have any questions about our products, policies, or need assistance with an order, please contact our customer service team at customercare.ziyanyx@gmail.com.  We are here to help!

 

5. Privacy and Security:

  • Privacy Policy: We respect your privacy and adhere to strict data protection regulations. Your personal information is securely stored and used only for order processing and communication purposes.

 

6. Updates to Policies:

  • Policy Changes: Our policies, including shipping, returns, and payment methods, may be updated from time to time. Please check our website for the latest information or contact customer service for any clarifications.

 

Thank you for choosing Ziyanyx. We appreciate your business and aim to provide you with the best online shopping experience possible.

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